Build a more client-focused, connected and efficiently run organization

with our straightforward methodology that builds process-driven enterprises

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the Hidden Cost of Business as Usual: What's Really at Stake

  • You need to find innovative ways to cut costs, do more with less, or address quality issues.

  • Demands are growing and you seek new ways to grow revenue without increasing labor costs.

  • You are struggling to meet regulatory or compliance demands and need to determine how and what to do, yourself.

  • You have a “quick fix” or “band-aid” approach to problem-solving resulting in continued inefficiency and customer retention issues.

  • Your leadership aims to make its impact with significant, measurable gains in customer, employee, and partner engagement.

HOW WE WORK

The Tatham System

A time-tested blueprint for a simple, systematic approach to process improvement that can be successfully implemented within any organization.

An infinity symbol diagram illustrating four types of change: Mindset Change, Behavior Change, Structure Change, and Culture Change, with each type labeled on different sections of the symbol.
  • A dark blue circle with the number 01 in white center.

    MINDSET CHANGE

    Individuals discover new ways of working, leading, and envisioning their organization.

  • A dark blue circle with the white number 02 inside.

    BEHAVIOUR CHANGE

    Individuals realize they can't operate "business as usual" and seek new skills, roles, and relationships.

  • Round dark blue badge with white number '03' in the center.

    STRUCTURE CHANGE

    Organizations change their processes, policies, and technology to drive quality, responsiveness & productivity.

  • A dark blue circle with the number 04 in white in the center.

    CULTURE CHANGE

    Organizations embed a new sense of purpose, values, mission, and stories into their ways of working.

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Our Promise

Work Smarter, Scale Faster and engage your organization

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    Customer Experience

    Clear understanding of customer needs and priorities

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    Improved Quality

    Reliable results the first time, every time

  • Illustration of a businessman standing on a seesaw, raising one fist in victory, surrounded by large gears, a light bulb, and an alarm clock, representing ideas, innovation, and time management.

    TIME-TO-MARKET

    Accelerated product/service development and delivery

  • Illustration of a man pointing at a digital dashboard with an upward trending line graph, bar charts, and various data icons, representing analytics or business growth.

    Efficiency & Productivity

    Streamlined workflows for faster, optimized operations

  • Illustration of five diverse people working together to assemble a large puzzle against a sky background, symbolizing teamwork.

    Market Adaptability

    Quick, effective and agile response to market changes

  • Illustration of a balance scale with symbols of Bitcoin and Ethereum on each side, with a man and woman standing nearby, representing cryptocurrency comparison.

    Risk Reduction

    Minimized vulnerability to ensure compliant operations

We Deliver

Results by the numbers

65%

Increase in customer satisfaction

3X

Faster execution of strategic initiatives

50%

Improvement in productivity

40%

Reduction in operating costs

Why Organizations Trust Us

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    “Tatham allowed our leadership team to take an introspective look, becoming completely clear about why we were not as good as we wanted to be. We locked arms, committed to doing something about it.”

    —NEIL ASHE

    President & CEO - Walmart Global eCommerce

  • An elderly man with curly gray hair is smiling and looking outdoors, sunlight on his face, dressed in a dark sweater, with a blurred outdoor background.

    “Working with Tatham helped us use their scientific method to apply the same rigour to the processes for providing care that we use to invest and develop these treatments.”

    —DR. SHELLY FINE

    Chief of Oncology - Credit Valley Hospital

  • “Over 20 years, I've seen the Tatham method consistently deliver results—boosting quality and performance while developing people, sharpening critical thinking, and surfacing high performers through real customer-focused problem solving.”

    —Nicole (Hanson) Fitz

    Executive Director People Solutions - Ally

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    “Working with Tatham and attending their Boot Camp experience was a powerful team-building and learning experience for our senior leadership on a $5B Air Force program. Years later, the impact is still felt in our team’s growth and performance. Highly recommended for aligning leadership and improving processes.”

    —H. J. "Mitch" Mitchell

    USAF - Major General (Ret)

  • A smiling middle-aged man with light brown hair, wearing a suit, against a gray background.

    “Tatham equipped us with the means and opportunity to change the way we do business. We now think about new and exciting ways to build new capabilities: innovation, execution, team member engagement, and simply delighting our customers.”

    —KIRK BARE

    SVP & Business Leader - Wells Fargo

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    “We chose Tatham because their system teaches employees the skills required to transform the organization in a systematic way.”

    —KEVIN McCREADIE

    CEO - AGF Investments

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    “Our team was enriched by the experience and immediately applied their learning to a real-world challenge. The team doubled the process throughput while maintaining the safety and quality requirements!”

    —JOSEPH HECKMAN

    President, Waste Management - Energy Solutions

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The Future You Deserve

Quality, Delivery and Innovation.

  • Organizational capability that can execute on strategy and get measurable results faster than you thought possible.

  • Unleash a company-wide array of critical thinkers ready to tackle any problem with confidence.

  • Alignment between functions and focus on customer needs and requirements.

  • A change ready, agile company that is optimized for innovation and growth.

  • A competitive edge that will propel your organization to the next level.

We know your organization is capable of much more than it’s delivering.

Imagine what your organization could achieve with the right tools and mindset. We can help you turn that vision into reality. We’ll enable your teams to break through barriers and drive meaningful change.

Join us for just two days that will reshape how your organization thinks, works, and succeeds.

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